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We're Here to Help
Have questions? We've got answers! Below, you'll find the most commonly asked questions about our services. If you need more help, don't hesitate to contact us.
What types of hardscaping projects do you handle?
We handle a variety of hardscaping projects, including patios, walkways, retaining walls, and more, all built with durable, high-quality materials.
Can I schedule regular lawn mowing services?
Absolutely! We offer ongoing lawn mowing contracts to keep your property looking its best year-round.
Do you offer customized landscaping designs?
Yes, we specialize in creating custom landscaping designs tailored to your preferences and property needs.
Pricing FAQs
Get clarity on how we determine pricing, payment options, and what to expect when budgeting for your outdoor projects.
Are there additional fees I should be aware of?
Any additional fees, such as for design consultations or unexpected project changes, will be discussed and approved by you before proceeding.
Do you offer payment plans for larger projects?
Yes, we offer flexible payment options for large-scale projects. Contact us to discuss available plans tailored to your budget.
How do you determine the cost of a service?
Pricing is based on the scope of the project, materials needed, and the time required. We provide a detailed, free estimate for every service to ensure transparency.
How do you handle customer privacy?
Your privacy is important to us. We collect only the information necessary to provide services and never sell or share your data with third parties without consent.
Do you have a satisfaction guarantee?
Yes, our Service Satisfaction Policy ensures that we address any concerns promptly and work to meet or exceed your expectations.
What is your cancellation policy?
We request at least 24 hours’ notice for cancellations to avoid any fees. For larger projects, cancellations within 72 hours of booking may result in a non-refundable deposit.
How can I find out if you serve my specific location?
If you’re unsure whether we cover your area, feel free to contact us at (240) 329-7855, and we’ll confirm if we can assist you.
Do you offer the same services in all locations?
Yes, all of our services are available in all service areas, with the exception of commercial snow removal, which is exclusively offered in Washington County, MD. Contact us to learn more about the services available in your location.
What areas does The Groundskeeper Inc. serve?
We proudly serve Washington County, MD, Frederick County, MD, Franklin County, PA, and Berkeley County, WV, offering a full range of landscaping and outdoor services.
General Questions
Find answers to common questions about The Groundskeeper Inc., including our services, service areas, and how to get started with us.
How can I get an estimate for your services?
Contact us at (240) 329-7855 or fill out our online form to request a free next-day estimate for most of our services.
Which areas do you serve?
We proudly serve Washington County, MD, Frederick County, MD, Franklin County, PA, and Berkeley County, WV.
What services does The Groundskeeper Inc. offer?
We provide a range of services, including lawn mowing, landscaping, hardscaping, yard renovation, light excavation, masonry, and commercial snow removal.